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#How to set up scan to email with office 365 how to#
#How to set up scan to email with office 365 install#
#How to set up scan to email with office 365 update#
#How to set up scan to email with office 365 upgrade#
#How to set up scan to email with office 365 password#

The fix is to add to your sender address(2016-current ) or your reply-to (pre-2016 ) then click Submit.

Scroll down on the Network Settings page and find the SMTP settings.

Pre-2016 click Network Settings on the left menu.

2016 and newer models click System Settings tab, then click the Network settings button.

#How to set up scan to email with office 365 password#

Click the Login button, the username should be populated with Administrator already, the default password is admin.Open a web browser and type the IP(IPv4) address found on the NIC page into the address bar, hit enter.Instructions for pre-2016 Sharp devices.Instructions for 2016-current Sharp devices.Print your NIC page with the IP address of your copier.We have a quick and simple solution that as of today, 9-19-2018 after the TLS 1.2 implementation, seems to be working. This procedure is for Sharp multi-function devices. Recently Microsoft Office 365 SMTP implemented the mandatory use of TLS 1.2 which may cause issues with your Sharp MFP scanning to email. Office 365 Scan To Email Not Working – SMTP TLS Fix

#How to set up scan to email with office 365 install#

Contact a local Sharp dealer to install it.

#How to set up scan to email with office 365 update#

If your equipment is somewhat current (2016 or newer) there is a firmware update that addresses this issue. smtp.office365.*As of late 2021 this fix does not work anymore. You can do this by adding either :465 or :587 to the end of the SMTP address (ex. To get around this block try changing the SMTP port used by Acctivate to either 587 or 465. If you run into an issue where Acctivate begins timing out and/or crashing after following the above steps please review the following.īy default SMTP sends and receives message via port 25, some IPs will block this port due to the high amount of viral traffic that is generally received/associated with that port (It is the default after all). Please refer to the Send email from another person's mailbox or from a group in Office 365 Guided Walkthrough

#How to set up scan to email with office 365 how to#

Microsoft has documented how to set this up. However, you still may want to configure a group email address (e.g., This is useful for email templates for Sales Orders, Purchase Orders, etc.

Scroll down and select the Simple Mail Transfer Protocol optionĪcctivate should now be ready to send email messages from your company Office 365 account and/or each user's account.

Verify the Email Address matches the Office 365 account for the user.

Select the User in the Acctivate Users list.

Expand the User folder on the left and click User Information.

The email server will shoot back an error about the user not having permission to send from that email address. You will need to set up the Email credentials for each user. For example, cannot change the FROM address to when logged in as Bob's user. When using this setup, each user must use the email address setup in Configuration Management. By default, outgoing email must be sent from your Office 365 account email address (e.g., Acctivate stores the Office 365 credentials for each user. Microsoft has placed some restrictions that makes it difficult to send email from alternate email addresses.

All users should restart Acctivate before sending email.

Select the Simple Mail Transfer Protocol option (bottom-right).

Expand the Company folder on the left and click Company Info.

Open Configuration Management from File menu.

It is recommended that you leave the default Company Email Settings as Microsoft Mail, then skip to Section 3 to configure the email credentials for each user. This is something to consider, but it is optional. Configure Acctivate email settings for Office 365įirst, you may want to configure a shared "company" email address that can be used by all Acctivate users to send email.

#How to set up scan to email with office 365 upgrade#

Please upgrade to Acctivate 9.0 or later for compatibility with Office 365 email. Again, email settings per-user were not added until Acctivate version 9.0. Furthermore, Office 365 requires that each user supply their credentials when sending email. This level of encryption was not available until Acctivate version 9.0. Office 365 requires an SMTP connection that supports TLS encryption. Acctivate can be configured to send email through Office 365. You can also pay for the Premium service, which includes Office desktop apps, such as Microsoft Excel. It includes Exchange Online (email), Lync (instant messaging), SharePoint (Team Site) and Office Web Apps. Microsoft Office 365 is an excellent service for small businesses. How do I send Email With Office 365? Go to File > Configuration Management and add email credentials under Company > Company Info or Users > User Information for a specific user.